Privacy Policy

Protection of privacy and personal data

In the context of the use of its services and in particular the services accessible on its website and its mobile site, Air Archipels, as data controller, may collect and process personal data concerning you.

Air Archipels is committed to respecting the rules for protecting the privacy of its passengers, members of its loyalty program, prospects and visitors to its website and mobile site. All the processing of personal data implemented within the framework of the accessible services complies with the local regulations applicable to the protection of personal data and in particular the provisions of the law “Informatique et Libertés” of January 6, 1978 as amended and the General Regulations on Data Protection (EU Regulation 2016/679) or “GDPR”.

In order to ensure the proper application of these rules, Air Archipels has appointed a data protection officer who is the privileged relay of the National Commission for Computing and Liberties (CNIL). Air Archipels also implements appropriate internal procedures to raise employee awareness and ensure compliance with these rules within its organization.

The Air Archipels website is registered with the CNIL (Commission Nationale Informatique et Liberté) under the receipt number ….

You can exercise your rights by simple e-mail, ” by clicking here “.

Cookie management

In order to improve your experience on our website, Air Archipels uses cookies.

This section will help you better understand what a cookie is, how and why we use them and how you can configure them.

WHAT IS A COOKIE ?

A cookie is a small text file that can be placed on your device (eg computer, tablet, mobile phone) when consulting a website.

Cookies collect and temporarily save information about your browsing on a site.
In general, they can, for example, remember information that you have already entered in a form so that you do not need to re-enter it on your next visit. They can also collect data such as the browser you are using or the country from which you are connecting.

Cookies are secure and can only be read or modified by the site that placed them. They cannot carry viruses and cannot identify you.

WHAT COOKIES ARE USED ON OUR SITE?

Some of the cookies we use are essential for your navigation on the site, others help to display personalized content to you.

Thus, cookies make it possible to save the language in which to display our site.

HOW TO CONTROL COOKIES?

Most browsers allow you to manage your cookie preferences. You can thus choose to block all cookies by default or to accept them all or to opt for more detailed management: prevent certain sites from depositing cookies and authorize others, delete certain cookies already saved on your browser, etc.

Regarding our site, it is important to note that blocking or disabling certain cookies could make certain features inaccessible and certain pages could not be displayed correctly.

Each browser has a Help section explaining the procedure for modifying the settings relating to cookies.

You can visit the sites www.youronlinechoices.eu and www.allaboutcookies.org which offer detailed information on the management of cookies.

Personal information collected on this site

The personal data that you are likely to communicate to us on the site and the mobile site are mainly used for the purposes of reservation and ticket purchase, provision of specific services or services: transport service, prospecting, loyalty, commercial information , statistical studies.

Your personal information may be used to allow you to benefit from all the services available on the Air Archipels website and its mobile site: creation of a flight plan, newsletter, viewing of reservations, assistance and complaints, etc

The collection of certain personal data is essential to allow you access to certain services. Of course, you can exercise your right to object to the collection and processing of this data, however this will make it impossible to benefit from these services.

Information processing

Unless you object when you collect the data or later, Air Archipels reserves the right to use your data for the purpose of promotional, commercial or informational communication, and via various media.
We may also use this data to carry out studies aimed at improving our services.

In very exceptional circumstances, Air Archipels may be legally required, in accordance with the laws and regulations applicable in France and internationally, to communicate confidential information to authorized French or foreign public authorities (customs, etc.).

In accordance with article L.232-7 of the internal security code, we inform you that air carriers may be required to transmit the reservation, registration and boarding data of their passengers (API/PNR) to the French administration, according to the processing methods and for the purposes set out in Decree No. 2014-1095 of 26/09/2014 amended by Decree 2018/714 of 03/08/2018.